Bicycle repair shops

Cyclists want their bike back. Keep them in the loop.

Live repair tracking from drop-off to ready, so your workshop can focus on bikes, not phone calls.

No app for customers. Ready in 60 seconds.

At a glance

What QRdy does for a bicycle repair shop

QRdy for bicycle repair shops gives every customer a live repair status page from drop-off to ready to ride. A QR code at the counter links to a page your team updates as the job moves through assessment, parts, and repair, so customers track their bike like a package rather than calling the shop.

Why it matters

Fewer check-in calls and a more transparent repair experience

Cyclists drop off their bike and want to know when it will be ready, especially if it is their main way of getting around. QRdy gives every customer a live repair page so they can track progress without calling.

Reduce routine "is it ready?" calls
Keep customers informed through assessment and repair
Make pickup timing predictable
Use your own workshop stage names

The real problem

Customers are not just waiting for a bike. They are waiting for their main way of getting around.

For regular cyclists, being without a bike disrupts their commute, training schedule, or weekend rides. The longer the repair takes without an update, the more anxious they get. Most will call after a day, drop in after two, and show up unannounced by day three to check on progress in person. QRdy removes that pattern entirely. When a customer drops off their bike, they scan a QR code at the counter and get a live repair status page. Your workshop taps through each stage, assessment, parts ordered, repair in progress, final check, ready, and the customer's page updates each time. They check it from home or work instead of calling. They show up when the page says their bike is done. Your workshop gets fewer interruptions, customers get more confidence, and the whole job runs cleaner on both sides.

How it works

From drop-off to ready to ride

The customer drops off their bike, scans at the counter, and their live repair page is open before they leave. Your mechanic taps through each stage and the customer checks the page instead of calling.

1

Bike received

Customer drops off and scans the QR at the counter.

No app. No account. The job is logged and visible straight away.

2

Assessment

Mechanic checks the issue. Status updates on their page.

Customers who can see progress stop calling to ask where things are up to.

3

Repair in progress

Work underway. Customer can see it moving.

Especially useful for longer jobs or when parts are involved.

4

Ready to ride

One tap, customer notified. Bike tested and done.

A clean handover with no wasted trips and no last-minute calls.

What your bike shop and customers see

A live repair page for customers and a simpler workflow for your workshop

The dashboard shows your team every active repair and its current stage. The live page gives each customer their own real-time view without them needing to call or drop by to check.

QRdy dashboard showing active jobs, current step, next step, and one-tap update buttons.

Dashboard

A clear, simple workspace for the mechanic running the workshop

Mechanics can see every active job, update each repair stage with one tap, and let the page handle customer communication while they stay on the tools.

Customer-facing live page

Give customers clear updates from drop-off to ready to ride

Customers want to know when their bike will be done and whether it is worth making the trip to collect. The live page gives them that information without anyone needing to pick up the phone.

Customer tracking page showing the current job status, submitted details, and ETA.

Active tracker

The customer sees the current repair status at a glance

The live page shows the current repair stage, the bike on file, and an estimated ready time so customers can plan around the collection rather than guessing.

Customer progress timeline showing completed steps and the current live update.

Progress timeline

Each repair stage is visible and easy to follow

Customers can see which stages are done and where the job is now. That clarity is especially helpful for complex repairs or when parts have been ordered.

Progress timeline showing each stage with timestamps.
Tracker controls showing copy link and cancel request actions.

Controls and sharing

The page is useful throughout the repair

Customers can copy their tracking link, cancel if plans change, and check the status at any time, all without calling the counter.

Completed tracker showing the finished state and a link the customer can keep.

Completed state

Fixed bikes look fixed

When the repair is done and tested, the page switches to a clear ready state so the customer knows exactly when to come in and collect.

Custom to your workflow

These stage names are examples, not a fixed template

QRdy lets you name each repair stage to match how your workshop runs. You might use received, assessment, repair in progress, testing, and ready to ride, or a simpler flow for quick services.

Rename stages to match your workshop flow
Keep it simple for quick tune-ups and repairs
Add stages for complex builds or parts orders
Make collection timing clear without extra calls

Why QRdy

Simple for your team. Reassuring for your customers.

  • No app download for customers
  • Works on any phone with a browser
  • Staff tap one button to update status
  • Customers get a live page, not a phone call
  • Set up and running in under 60 seconds
  • Push and WhatsApp notifications on paid plans

Common questions

Frequently asked questions

How does QRdy work for a bike repair shop?

Customers drop off their bike, scan a QR code at your counter, and get a live repair status page linked to their specific job. As your mechanic works through each stage, received, diagnosing, parts ordered, repair in progress, ready, one tap updates the page. Customers can check their bike status from wherever they are and come back only when the page says ready. No calls needed, no staff interrupted mid-repair to give a verbal update.

Do customers need to download an app?

No. Customers scan the QR code at drop-off and the live status page opens in their browser immediately, no app download, no account creation, no signup. The check-in takes under ten seconds. Most cycling customers are used to doing things from their phone and will find the experience straightforward. Your team can assist any customer who needs help with the first scan, but in practice almost everyone manages it without assistance.

How long does it take to get started?

Most bike repair shops are live within 60 seconds. You log in, define your repair stages, received, assessment, parts ordered, repair in progress, quality check, ready, and QRdy generates a permanent QR code for your counter. Print it or display it on a screen. Once it is up, every customer who scans gets their own live status page immediately. The code never changes and there is no per-customer setup required.

Simple. Fast. No app required.

Get started free - no credit card, no software to install. Your first tracker is ready in under a minute.

Create a free tracker now

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