Bicycle repair shops
Live repair tracking from drop-off to ready, so your workshop can focus on bikes, not phone calls.
No app for customers. Ready in 60 seconds.
At a glance
QRdy for bicycle repair shops gives every customer a live repair status page from drop-off to ready to ride. A QR code at the counter links to a page your team updates as the job moves through assessment, parts, and repair, so customers track their bike like a package rather than calling the shop.
Why it matters
Cyclists drop off their bike and want to know when it will be ready, especially if it is their main way of getting around. QRdy gives every customer a live repair page so they can track progress without calling.
The real problem
For regular cyclists, being without a bike disrupts their commute, training schedule, or weekend rides. The longer the repair takes without an update, the more anxious they get. Most will call after a day, drop in after two, and show up unannounced by day three to check on progress in person. QRdy removes that pattern entirely. When a customer drops off their bike, they scan a QR code at the counter and get a live repair status page. Your workshop taps through each stage, assessment, parts ordered, repair in progress, final check, ready, and the customer's page updates each time. They check it from home or work instead of calling. They show up when the page says their bike is done. Your workshop gets fewer interruptions, customers get more confidence, and the whole job runs cleaner on both sides.
How it works
The customer drops off their bike, scans at the counter, and their live repair page is open before they leave. Your mechanic taps through each stage and the customer checks the page instead of calling.
Bike received
Customer drops off and scans the QR at the counter.
No app. No account. The job is logged and visible straight away.
Assessment
Mechanic checks the issue. Status updates on their page.
Customers who can see progress stop calling to ask where things are up to.
Repair in progress
Work underway. Customer can see it moving.
Especially useful for longer jobs or when parts are involved.
Ready to ride
One tap, customer notified. Bike tested and done.
A clean handover with no wasted trips and no last-minute calls.
What your bike shop and customers see
The dashboard shows your team every active repair and its current stage. The live page gives each customer their own real-time view without them needing to call or drop by to check.
Dashboard
Mechanics can see every active job, update each repair stage with one tap, and let the page handle customer communication while they stay on the tools.
Customer-facing live page
Customers want to know when their bike will be done and whether it is worth making the trip to collect. The live page gives them that information without anyone needing to pick up the phone.
Active tracker
The live page shows the current repair stage, the bike on file, and an estimated ready time so customers can plan around the collection rather than guessing.
Progress timeline
Customers can see which stages are done and where the job is now. That clarity is especially helpful for complex repairs or when parts have been ordered.
Controls and sharing
Customers can copy their tracking link, cancel if plans change, and check the status at any time, all without calling the counter.
Completed state
When the repair is done and tested, the page switches to a clear ready state so the customer knows exactly when to come in and collect.
Custom to your workflow
QRdy lets you name each repair stage to match how your workshop runs. You might use received, assessment, repair in progress, testing, and ready to ride, or a simpler flow for quick services.
Why QRdy
Common questions
How does QRdy work for a bike repair shop?
Customers drop off their bike, scan a QR code at your counter, and get a live repair status page linked to their specific job. As your mechanic works through each stage, received, diagnosing, parts ordered, repair in progress, ready, one tap updates the page. Customers can check their bike status from wherever they are and come back only when the page says ready. No calls needed, no staff interrupted mid-repair to give a verbal update.
Do customers need to download an app?
No. Customers scan the QR code at drop-off and the live status page opens in their browser immediately, no app download, no account creation, no signup. The check-in takes under ten seconds. Most cycling customers are used to doing things from their phone and will find the experience straightforward. Your team can assist any customer who needs help with the first scan, but in practice almost everyone manages it without assistance.
How long does it take to get started?
Most bike repair shops are live within 60 seconds. You log in, define your repair stages, received, assessment, parts ordered, repair in progress, quality check, ready, and QRdy generates a permanent QR code for your counter. Print it or display it on a screen. Once it is up, every customer who scans gets their own live status page immediately. The code never changes and there is no per-customer setup required.
Get started free - no credit card, no software to install. Your first tracker is ready in under a minute.
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