Guides
Guides for businesses and customers
These guides cover how QRdy works, how to set it up, and how customers use their live status page. Whether you run a small business or you are a customer waiting on a job, find the guide that answers your question.
For businesses
Set up, run, and manage QRdy for your business
Guides for operators and business owners: how to get started, manage your dashboard, configure your account, and understand your plan.
How QRdy works for small businesses
A walkthrough of what customers see, what staff do, and how QRdy fits into a busy counter workflow. Start here if you are new to QRdy.
How to set up QRdy for your business
Step-by-step guide to creating your account, naming your workflow stages, and getting your first QR code ready to use at the counter.
How to create your first QR code in QRdy
Where to go in the dashboard, how to name your workflow steps, and how to display or share your business QR code.
How to manage your QRdy dashboard
How to read active jobs, move them through stages with one tap, and handle completed or cancelled trackers from your dashboard.
How customer check-in works with QRdy
What the customer does when they scan your QR code, what fields they fill in, and what notification options they see during check-in.
How to manage your QR codes in QRdy
How to view, create, and edit QR code workflows from the QR Codes section of your dashboard.
How to use QRdy history
Where to find completed and cancelled jobs, how long history is retained by plan, and how to look up an older job.
How to update your business info and branding
How to edit your business name, phone, address, and timezone in Settings. Logo branding is available on the Business plan.
How to manage your plan in QRdy
An overview of QRdy plans, how to change between Pro and Business, and where to manage billing.
How to set up your admin passcode and recovery code
What the admin passcode protects, why the recovery code matters, and how to store it safely.
How to track daily usage in QRdy
How to see how many trackers have been created today, check WhatsApp usage, and understand what happens when a daily allowance is reached.
What to do if a device cannot scan the QR code
Practical steps for operators when a customer cannot scan: common causes, the no-scanner fallback code, and how to share the direct link.
How to give customers live job status updates without an app
The simplest way to keep customers informed as a job progresses. No app downloads, no contact lists, no manual messages.
How QRdy reduces customer status calls and walk-ins
Which calls disappear first, what interruptions remain, and why fewer interruptions improve throughput for your team.
What is a QR code job tracker?
A plain-language explanation of what QRdy-style job tracking is, how it compares to calls and texts, and when it fits your workflow.
For customers
Scan, track, and stay informed
Guides for customers using a QRdy status page: how to scan, how notifications work, and what to do if you hit a problem.
How customers use QRdy from scan to done
The full customer walkthrough: scan the QR code, enter your details, watch live progress, and know exactly when your job is ready.
How to scan a QR code to open your status page
How to use your phone camera to scan a QRdy code, enter your details, and open your live status page. No app required.
How to cancel a QRdy tracker
What tracker cancellation means for customers and operators, and why it is not the same as cancelling the underlying order or booking.
How to turn on browser notifications for QRdy
How to enable browser push notifications from your status page, what to check if they do not appear, and when you will be notified.
How WhatsApp and email notifications work in QRdy
These are optional notification channels chosen during check-in. They are available when the business is using QRdy on a subscribed plan.
What to do if you close your QRdy status page
How to get back to your status page after closing it: bookmark it, find it via notification links, or ask the business.
What to do if you cannot scan the QR code
Steps to try when scanning does not work, including how to ask the business for the fallback link.
Not sure if QRdy is right for your business? See how it compares →
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