Dry cleaners & laundromats
Customers track their garments from drop-off to ready for collection, on their own phone.
No app for customers. Ready in 60 seconds.
At a glance
QRdy for dry cleaners gives each customer a live status page for their order from drop-off to ready for collection. One QR code at the counter links to a page your team updates as the garment moves through the cleaning and pressing process, so customers only come in when the order is genuinely finished.
Why it matters
Dry cleaning customers have no way to know when their order is ready, so they call or drop by to check. QRdy gives every customer a live order status page so they only come in when the work is genuinely done.
The real problem
Dry cleaning customers have one question: is my order ready? They call before they leave home, then show up anyway because they weren't entirely sure. They arrive to find the order isn't done yet and have to make another trip. This cycle wastes everyone's time. QRdy gives every customer a live tracking page from the moment they drop off their garment. Your team taps once as the order moves through each stage, received, being cleaned, pressing, ready for collection, and the customer's page updates each time. They check it before leaving home and only come in when the page confirms their order is done. No calls to field. No customers standing at the counter while you check out the back. A cleaner workflow and customers who arrive at exactly the right moment.
How it works
The customer scans at the counter when they drop off, and their live order page is open before they leave. Your team taps through each stage as the garment moves through cleaning, and the customer checks the page instead of calling.
Received
Customer drops off. Staff scan or tap to log the order.
No app. No account. Their order is logged and visible immediately.
In process
Cleaning or pressing in progress. Page updates automatically.
Customers stop calling mid-process because the page answers the question for them.
Ready for collection
One tap, customer gets notified it's ready.
Customers come in at exactly the right time rather than making a wasted trip.
Collected
Marked done when picked up. Clean record kept.
A clean close to every order, with no follow-up calls needed.
What your dry cleaner and customers see
The dashboard shows your team every active order and its current stage. The live page gives each customer their own real-time view without them needing to call or drop by to check.
Dashboard
Staff can see every active order, update each stage with one tap, and let the page handle customer communication while they focus on the cleaning.
Customer-facing live page
Customers want to know when their garment is ready and whether it is worth making the trip. The live page gives them that information without anyone needing to pick up the phone.
Active tracker
The live page shows the current cleaning stage, the item on file, and an estimated ready time so customers know when to plan their collection trip.
Progress timeline
Customers can see which stages are complete and where their garment currently sits. That visibility replaces the need to call and ask mid-process.
Controls and sharing
Customers can copy their order link to check back later, cancel if plans change, and review the status at any time, all without calling the counter.
Completed state
When the garment is done, the page switches to a clear ready state so the customer knows exactly when to come in for collection.
Custom to your workflow
QRdy lets you name each order stage to match how your dry cleaning process actually runs. You might use received, in cleaning, pressing, quality check, and ready for collection, or a simpler sequence for faster turnaround work.
Why QRdy
Common questions
How does QRdy work for a dry cleaner?
When a customer drops off their garment, they scan a QR code at your counter and get a live status page linked to their specific order. As your team moves the job through each stage, received, in cleaning, pressing, ready for collection, one tap updates the page and the customer sees it on their phone. If they opted in to notifications, they get an alert the moment the order is ready. They come in to collect at exactly the right time instead of dropping in early or calling to check.
Do customers need to download an app?
No. Customers scan the QR code at drop-off and the live status page opens directly in their browser, no app download, no account creation, no signup required. This matters for dry cleaning customers who are often in a hurry at drop-off and unlikely to pause and install something. The scan and name entry takes under ten seconds and their order page is live immediately.
Will this reduce the number of "is it ready yet?" calls?
Yes. The main reason customers call a dry cleaner is that they have no other way to know the status of their order. When every customer has a live page they can check from their phone at any time, that reason disappears. Customers with a page to check almost never call mid-job. The calls that remain tend to be genuine exceptions rather than routine status checks. Most dry cleaners see a significant reduction in these calls within the first few days of using QRdy.
Get started free - no credit card, no software to install. Your first tracker is ready in under a minute.
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