Car mechanics & auto garages
Live vehicle status from check-in to ready for pickup, no phone tag required.
No app for customers. Ready in 60 seconds.
At a glance
QRdy for mechanics gives auto garages a live vehicle status page for every job. When a customer drops off their car, they get a QR code linked to a page that updates through inspection, repairs, and final checks, so they can get on with their day and come back when the work is genuinely done, without calling.
Why it matters
Customers want confidence about timing, especially when their transport is tied up in your workshop. QRdy gives them a live page they can trust, while your team keeps control of every update from one simple dashboard.
The real problem
Car repairs take time, and customers are inconvenienced the whole way through. They need to arrange alternative transport. They need to know whether to wait or get a ride home. They call at midday to check if it'll be done by close of business. Most garages handle dozens of these calls every week, each one pulling a technician or service advisor away from the actual work. QRdy gives every customer a live vehicle status page from the moment they drop off their car. Check-in, inspection, parts ordered, work in progress, quality check, ready for pickup, each stage is one tap from your team and immediately visible on the customer's phone. They get on with their day and come back when the page says their car is done. No phone tag. No vague "should be ready this afternoon." Just a clear, live status they can check whenever they want.
How it works
The customer scans once, your team taps through the workflow as the job moves forward, and the live page keeps the driver informed without adding admin to your day.
Vehicle checked in
Customer drops off. QR link handed over or scanned.
No app install. No account creation. No chasing links later.
Inspection underway
Technician assessing. Customer can track progress.
Useful for services, diagnostics, parts delays, and bigger repair jobs.
Work in progress
Repairs started. Status updates with one tap.
That means fewer routine phone calls and fewer vague timing conversations.
Ready for pickup
Customer notified the moment the vehicle is done.
A cleaner handover for your team and a more professional finish for the customer.
What your garage and customers see
The dashboard sits on the business side. The live tracking page sits on the customer side. Both are built to reduce confusion, and every step can be renamed to fit your workshop workflow.
Dashboard
Staff can see active jobs, the current step, what comes next, and the ETA controls in one place. This is where you rename stages to match the way your garage actually works, from diagnosis through to pickup.
Customer-facing live page
Customers want to know what is happening, whether anything has changed, and when to come back. The live page keeps those updates simple, visible, and easy to check throughout the day.
Active tracker
The live page shows the current update, submitted job details, and an estimated ready time so the customer knows whether to wait nearby or get on with their day.
Progress timeline
Customers can see which steps are complete and which one is live now. That extra visibility is especially helpful for diagnostics, approval waits, and repairs that take longer than a quick service.
Controls and sharing
Customers can follow every stage of the job on a live progress timeline, copy their tracking link to check back later, and cancel the request if plans change, all from the same page, without needing to call the workshop.
Completed state
Once the work is complete, the page switches to a clear end state and keeps the history visible. Customers can see the final step, revisit the link, and come back to collect without second-guessing whether the job is actually done.
Custom to your workflow
QRdy is designed so every business can shape the customer page around the way it already works. A mechanic might use diagnosing, waiting on parts, repair underway, and ready for pickup, while another business might use a completely different sequence.
Why QRdy
Common questions
How does QRdy work for a mechanic or auto garage?
At vehicle drop-off, the customer scans a QR code at your counter and gets a live status page linked to their car. As your team works through each stage, checked in, inspection underway, inspection complete, parts ordered, repair in progress, quality check, ready for pickup, one tap updates the page. The customer can check progress from anywhere throughout the day. When the page shows ready, they come in. No mid-day phone calls asking if the car has been looked at, and no customers arriving before the job is finished.
How does this reduce phone calls from customers?
Customers call a mechanic because they have no other way to know what is happening to their vehicle. A live status page removes that uncertainty entirely. Customers can see the current stage any time they want, from their own phone, without involving anyone on your team. The calls that stop are the routine mid-day check-ins. The calls that remain are genuine ones a status page cannot answer, which is a much smaller number.
Can I customise the repair stages to match my garage's workflow?
Yes. You define the workflow stages in your QRdy dashboard and can name them to match exactly how your workshop operates. A standard vehicle service might use checked in, inspection, quote approved, parts ordered, repair in progress, and ready for pickup. A quick tyre change might use just received and ready. You can adjust stages at any time and each job on every vehicle gets its own live status page regardless of job complexity.
Does the customer need to be physically present to get the tracking link?
No. The customer scans a QR code at your counter and the status page is live immediately in their browser. There is no app to download and no account to create. If you prefer to share the link another way, via a printed job receipt, WhatsApp, text, or email, that works just as well. The live page is a regular URL that opens in any browser on any device. Customers can bookmark it and check back as many times as they want throughout the day.
Get started free - no credit card, no software to install. Your first tracker is ready in under a minute.
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